Mac an Error Occurred During Activation. Try Again

It's some other regular mean solar day.

Y'all start upwards your Mac and if y'all see an update on your Mac so you make sure to give your Mac the update it needs to proceed your Mac in fine shape.

However, once everything's updated, you try to open upward your Messages or your FaceTime on your Mac just you notice that the very first affair that you lot encounter is an fault saying "An fault occurred during activation. Try again. Could not sign in to iMessage (or FaceTime)."

Error Occurred During Activation for iMessage or FaceTime on Mac

Not so groovy. And then the adjacent form of action you take is to check whether it works on your iPhone or iPad (if you accept any one of those) but curiously your device works as yous are able to receive messages and brand calls on your device(south).

It seems it but doesn't work on your Mac and specially once later on that you've updated information technology. So what exercise we do?

In this guide, I'll show you what I tried and how I did manage to prepare the error and take both my iMessage and FaceTime working flawlessly on my Macbook Pro. 🙂

Error Occurred During Activation for iMessage or FaceTime on Mac: 13 Ways

1.  Remember to Enable Your Apple ID for Messages.

The very starting time affair to exercise is to cross out that yous have enabled your Apple ID for Letters.

If you haven't and so it explains why you lot may be getting the error.

Here'southward how you enable your Apple ID for Letters:

Step 1:  Jump into your Messages and and then from the superlative menu select Preferences.

Stride 2:  Next, select Accounts.

Footstep iii:  Now do you run into iMessage to your left paw sidebar? Alright, select iMessage.

Step iv:  For the last step, bank check if your Apple ID information shows up. Also make sure that you check the little box for Enable this account. If y'all notice that it was already checked, so only uncheck, count to thirty, and then come back to check the box over again.

Error Occurred During Activation for iMessage or FaceTime on Mac

You can try signing in one case again into your Letters or FaceTime application on your Mac to see if the error has gone.

2.  Check If There Is an Outage from Apple's Side.

At times it could but all be a problem with Apple having a arrangement outage or something and besides it's best to check it before we get into the nitty-gritty fixes.

Anyway an outage happens more ofttimes than y'all retrieve. To cheque if Apple's system is down, only spring into the Apple Arrangement Status page and pay attention to both the iMessage and FaceTime statuses.

If the statuses prove upwards every bit xanthous and so that ways there is an issue from Apple'south side which they're most probable are already working on fixing information technology.

However if information technology shows upwardly as green, then there no issues that hold upwards Apple tree's services. Go along reading to find out what else that you can try to fix the "Error occurred during Activation fault" error.

Error Occurred During Activation for iMessage or FaceTime on Mac

3.  Check your Appointment & Fourth dimension Settings.

Adjusting to make sure the Engagement & Time settings are correct has seemingly worked for some users over at Apple's Support Communities.

Here's how y'all can brand sure that your Date & Time Settings are in bank check:

Footstep 1:  Bound into your Apple Menu and and then select Arrangement Preferences.

Footstep 2:  Side by side, select Date & Time.

Footstep 3:  Now what you do is, is to check and verify that the date, time and the time zone that are your Mac is in are all correct and precise.

Footstep four:  Washed? Great. Next, merely check the box for the setting Fix date and time automatically. Now if the checkbox was already checked, then uncheck it, count to 30, and then check it back again.

Error Occurred During Activation for iMessage or FaceTime on Mac

Withal, if the checkbox was dimmed, then click the little lock icon below and so enter your administrator countersign.

Assist! What if I don't know my administrator name or password?

Hither's a great guide by Apple themselves on how y'all can reset both your administrator proper name and password. 🙂

4.  Cheque your Apple ID.

If your Apple ID or its password is incorrect, and so chances are it could be the reason why you're not being allowed to activate your iMessage or your FaceTime and hence why information technology throws the error.

Hither's yous can check to make sure everything's correct with your Apple tree ID:

Pace 1:  Get ahead open your web browser (or if yous're reading this on your Mac, so become ahead open upward a new tab) and and so jump to your Apple ID account page and then sign in with the same Apple ID that you lot're using with your Messages and FaceTime.

Step 2:  Now nosotros've arrived at a crossroads and there's two ways this can go:

1. You are able to sign in with your Apple ID (which is slap-up!). Yous can so leap to Stride 3.

ii. Yous are not able to sign in with your Apple tree ID. You're going to demand to and so follow the on-screen instructions to reset your countersign or visit Apple'south iForgot page.

It could very well exist…
Information technology could also exist that your Apple ID is disabled which could be because y'all may accept entered your password incorrectly as well many times in a row or you just may not have used your Apple ID for a long fourth dimension which caused it to exist disabled since it was inactive.

If y'all remember whatever of those situations seems to resonate with you or yous simply want to cheque to make certain, so I go over in the post-obit writeup on how you tin set an Apple tree ID that is disabled.

How to Set When Apple tree ID is Disabled

Footstep 3:  Side by side, on your Mac, open your Letters, then Preferences and then select Accounts.

Step 4:  Now select your iMessage account and so click Sign Out.

Error Occurred During Activation for iMessage or FaceTime on Mac

Pace 5:  Count to 10 seconds and sign dorsum in with the same Apple ID you just signed out from.

Stride vi:  Great. Echo this for your FaceTime too by opening upwardly your FaceTime, then Preferences and then Settings.

Step 7:  Select to Sign Out, count to ten again and then sign back in with the aforementioned Apple ID that you just signed out from.

5.  Reset "NVRAM".

Now you lot don't really need to know what the heck "NVRAM" is in order for you to endeavour this. It'south all simply put just a agglomeration of settings that deals with how your iMessage and FaceTime work and it is located in a specific site. That specific site in your Mac is what'southward called NVRAM (or PRAM if y'all're on an older Mac).

Note

Once you reset your Mac's NVRAM, settings like your Audio Volume, Display Resolution, Startup Disk selection, Time Zone will exist reset to default. So make sure to recall what y'all've set for those settings (you lot can even write them downward someplace). This is then that once yous've reset it you can then adjust it dorsum to your previous settings.

Alright. Here'south how you reset it:

Footstep 1:  Go alee, shut downwardly your Mac and then turn it on and immediately press and hold downwards all the following 4 keys (as your Mac boots up): Option + Command + P + R.

Error Occurred During Activation for iMessage or FaceTime on Mac

Step 2:  Count to 30 seconds and then release the keys. Your Mac volition announced to restart while as you hold down the keys. Just make sure to accept annotation of the following:

Annotation

  1. If your Mac typically plays a startups chime everytime information technology boots up, then what you do is yous release the keys after the 2d startup sound. Here'due south a dandy guide by Apple themselves on recognizing your Mac's chime.
  2. If your Mac is an iMac Pro or if you have one of the MacBook Pro models from 2018, then release the keys subsequently the Apple tree logo appears and disappears for the second time.
  3. Also if you're using a firmware password, which if you don't know what it is then it is mostly likely that you've not set a firmware countersign, simply if you have then yous are going to demand to plow off the firmware countersign first earlier you reset the NVRAM.

Step 3:  Lastly, once you've reset the NVRAM, you can update the settings like your Sound Volume, Display Resolution, Startup disk option, and Time zone back to how you first initially set information technology.

six.  Check whatsoever Third-Party Networking or Security.

If you lot have installed any firewall, anti-virus security, VPN, or any 3rd-party networking software onto your Mac, so make sure to check that it isn't blocking any of the network ports that iMessage and FaceTime use.

You don't take to disable everything and it's best you try by temporarily disabling the software 1 by one or the ones you're suspicious of and so in one case disabled try signing into iMessage and FaceTime again. 🙂

7.  Effort Opening iMessage and FaceTime from the Applications Binder Itself.

Some of our readers have reported that their Messages and FaceTime immediately started working the moment they opened the Messages or FaceTime app from the Applications binder on hard drive of the Mac.

Endeavor information technology, Leap into your hard bulldoze of your Mac, open upwardly the Applications folder then open up either Letters or FaceTime and check out if it launches and yous are able to sign in without getting thrown at with errors.

If it works, great! You lot can remove the former icons from your Mac's Dock and and so drag the new, error-free ones from the Applications folder into the Dock.

If it doesn't piece of work, don't get discouraged. 🙂

Go along reading and eventually you will definitely get 1 to work.

8.  Accept You lot Recently Migrated Your Mac User Account?

If yous've migrated your Mac user business relationship, maybe considering you may have bought a new Mac or what not, then you lot may have information associated with your ID that'southward no longer valid.

Here'southward how y'all tin correct the fault.

Step 1:  Go alee close your Messages or your FaceTime on your Mac and then jump into your Applications, and so Utilities and so select Keychain Access.

Pace 2:  Next, practice you run across Login to your height left hand sidebar? Good. Select Login and then select Passwords from the lower left hand sidebar.

Step 3:  At present using Spotlight Search (it'south the search bar), type in "IDS". Look closely for an particular that shows your unique Apple ID together with a "-AuthToken" at the end.

Here's an example:

  • ids: [email protected]

Stride 4:  Found it? Bully! Now these IDS-AuthTokens are like special encryption keys (safety keys) for your iMessage that are kept on your Mac. I know removing encryption keys sounds like opening yourself up for problem, but no. You meet, one time you remove these keys, your Mac and Apple Servers will automatically create new ones and rebuild them. Fresh keys!

Error Occurred During Activation for iMessage or FaceTime on Mac

Step v:  So yeah, delete the file(s) which contains the Apple ID yous're having issues with. Don't delete anything else that does non have the Apple ID electronic mail accost you're having problems with in it.

Step vi:  Finally, simply close the window, restart your Mac, and and so launch your Messages or FaceTime again. Endeavour signing in once more and information technology should work.

If information technology still doesn't work, then effort this …

9.  Function II: A Few Adjustments.

If y'all had done the previous play tricks but you nevertheless find that your FaceTime or Letters throw an error similar "Could non sign in to iMessage. An error occurred during activation. Attempt again." then there's i more additionally affair that you can do to try and fix information technology.

This time, you're going to do exactly the aforementioned as what you did earlier this except you'll be removing sure other files from your Keychain.

Hither's what you practice:

Footstep ane:  Jump dorsum into your Applications, and so Utilities and and so select Keychain Access.

Step 2:  Now expect for these 2 files:

  • ids: identity-rsa-individual-key
  • ids: identity-rsa-public-cardinal

Also if you lot discover the same exact file that you had deleted earlier which goes past:

  • ids: [email protected]

Then select that as well.

Error Occurred During Activation for iMessage or FaceTime on Mac

Step iii:  Now in one case you've selected those files, delete them. Again null is going to happen as your Mac and Apple tree's Servers will create a make new one that is updated and fixes your fault.

Footstep four:  Once yous've deleted, restart your Mac and try once again signing into your iMessage or your FaceTime.

x.  Part Three: Screw it, Delete them all.

If yous tried deleting file past file and it notwithstanding throws an error, so just get ahead delete all the files with "ids" in front of information technology.

Here'due south how:

Step 1:  Jump back into your Applications, and so Utilities and and then select Keychain Access.

Step 2:  Next using Spotlight Search (the search bar) type in "IDS".

Error Occurred During Activation for iMessage or FaceTime on Mac

Step three:  Finally, just delete all those files (nether the Kind category, practise make sure the files are of application password of kind).

Step four:  Once yous've deleted them, once again shut your Keychain, restart your Mac, open upward either your iMessage or FaceTime and try signing again.

It should piece of work. If not, in that location's few other methods that you tin can take up to endeavor and fix the mistake.

xi.  Plough off the iCloud Keychain.

Your iCloud Keychain is meant to link up your usernames and passwords, credit card information and your WiFi network information across all your devices (that are signed in using that aforementioned Apple ID).

Merely your iCloud Keychain can go confused at times with your Mac'south Keychain (the ones we had deleted earlier in the earlier parts) which includes your iMessage and FaceTime keys.

So the way to become over this state of affairs is to turn off the iCloud primal since information technology is messing things upwards. Hither's how yous do information technology:

Step 1:  Go alee open upwards your System Preferences and and then select iCloud.

Pace two:  Next, uncheck the box for Keychain.

Step iii:Washed? Good. Now choose to Keep on this Mac a re-create of all your Safari passwords and credit cards onto your Mac. This safely keeps all your information then that it doesn't get deleted all together with your iCloud Keychain itself which would exist a waste matter.

Step iv:  Great! Once you lot've done that simply close your Organization Preferences, restart your Mac, open dorsum your iMessage or FaceTime and then try signing again and see if it works.

12.  Remove Your iMessage and FaceTime Keys from Your Keychain.

Y'all must be pretty tired of having to read "keys" and "Keychain" past at present, I clinch you lot this will be the last, so hang in at that place.

This method works to refresh the encryption keys that is existence held and used by your iMessage and FaceTime.

Here's how you practice information technology:

Step 1:  Go ahead select Applications, and so Utilities and then your Keychain Access.

Step 2:  Next select Login from the meridian left hand corner and and then select All Items from the lower left hand sidebar.

Pace 3:  Now using Spotlight Search (the search bar) type in "FaceTime".

Pace iv:  You should be presented with a select number of file(due south). Delete the files or file.

Error Occurred During Activation for iMessage or FaceTime on Mac

Step five:  Echo Footstep 3 and Step 4 simply this time typing in "iMessage" into Spotlight Search and delete those files too.

Error Occurred During Activation for iMessage or FaceTime on Mac

Step 6:  Once yous're washed, but restart your Mac, launch either your Messages or FaceTime and try signing once more.

13.  Delete your Mac's Push Notifications for iMessage and FaceTime.

Whenever yous ship a message on your Mac, your Mac uses a special file chosen a APSD file (Apple Button Notification Service Daemon) that's stored in your Mac. This file helps your Mac to log in and send message alerts to iMessage and FaceTime using Apple's network.

Retrieve of it as a middleman between Apple'southward Servers and your iMessage or FaceTime Applications.

Particularly, if you notice that the last fourth dimension your FaceTime or iMessage synced was sometime ago and yous find the APSD file is not updating it to today'south date, then at that place's a high chance that the reason you're getting an mistake is a trouble with that file itself.

Empathise? Well, it's smashing if you lot do empathize but yet that's not the important thing hither. The important thing now is that we fix information technology and the way we do that is we remove this "APSD" file from our Mac, and so let our Mac recreate the file.

So let's do that.

Note

Information technology's important to support your Mac before doing this. This is so if anything goes incorrect we accept backup.

Now there'southward 2 ways you tin can do this:

1.  Using your Mac's Terminal. (Fastest)

Footstep 1:  Open up up your Mac's Terminal so copy (Control + C) and paste (Command + V) the following command into your Final:

sudo rm LibraryPreferences/com.apple.apsd.plist        

Step 2:  Once you've copy-pasted the command, hit Enter and that's it! The file will be removed with just one command.

Pace 3:  Finally, just restart your Mac and so try signing into your iMessage and FaceTime to check if it works.

2.  Without using your Mac's Concluding (Simplest)

Step 1:  Leap into your difficult drive, then Library, and then Preferences.

Step 2:  Now drag the item named com.apple.apsd.plist and driblet information technology into your Trash.

Footstep 3:  Side by side when you lot're prompted to enter your Admin password, enter your Admin account password to remove the file.

Error Occurred During Activation for iMessage or FaceTime on Mac

Step 4:  Finally, only restart your Mac and then effort signing into your iMessage and FaceTime to check if it works.

For the near part, the problem should be fixed now that that you deleted and rebuilt the "APSD" file.

If it even so doesn't piece of work, and then at that place'south i final fob that y'all practice.

14.  Time to Selection Up the Telephone.

If you've traveled outside your home state, or if you've entered the wrong password too many times (which is the primary reason which gets your Apple ID disabled) or if you've logged in using many different Apple IDs on your Mac and then Apple's Servers are non going to take that lightly and may terminate upwardly blocking your Mac'south Apple tree ID admission to iMessage or FaceTime altogether.

Other cases could be if Apple suspects your account is beingness hacked, then Apple will cake from the server end your Mac'south access of the Apple ID for iMessage, FaceTime and sometimes even other iCloud services.

And then if yous went through all of the above methods and y'all're reading this, then the best course of activity now is to give Apple tree Support a call and request them to cheque the iMessages/FaceTime servers to come across if they blocked your Apple ID from being used on your Mac.

They'll appreciate it.🙂

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Source: https://www.saintlad.com/error-occurred-during-activation-for-imessage-or-facetime-on-mac/

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